Refund policy

At Select U, we want you to be happy with what you buy. If something isn't right, here's how we handle it.

Return Eligibility

• You can request a return or exchange within 7 days of delivery.
• The item must be unused, unworn, and in its original condition, tags attached, original packaging intact.
• Items showing signs of wear, damage from use, or missing original packaging will not be accepted.
• Sale items marked "final sale" are not eligible for return.
• Made-to-order or customised items are not eligible for return/exchange, except in case of manufacturing defect.

How to Request a Return

1. Email selectuleathers@gmail.com or WhatsApp +91-9260207030 with your order number and reason for return.
2. Our team will confirm eligibility and share pickup/drop-off instructions within 24–48 hours.
3. Once we receive and inspect the item, we'll notify you by email whether the return is approved.

Refund Method

• Refunds are credited to your original payment method within 7 business days of approval, OR issued as store credit valid for 1 year.

Damaged, Defective, or Wrong Items

• Contact us within 48 hours of delivery with photos/video of the issue.
• We'll arrange a free replacement, exchange, or full refund at no extra cost.

Contact selectuleathers@gmail.com · +91 9260207030 · Mon–Fri, 10:00 AM – 5:00 PM IST